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Early Worm Club: How to Master Your Listening Skills - with Lizzie Palmer

Thursday 2nd March 2017

      We talk to prospects and clients every day, but are we listening to them to learn and understand or simply to reply so that we look good? Whether trying to build rapport in a chemistry meeting, or pitching ideas an...

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“THERE IS NOTHING MORE DECEPTIVE THAN AN OBVIOUS FACT” HOW TO ASK BETTER QUESTIONS

The truth is, most of us are pretty poor at asking questions. We can all do it, of course; we can all ask ‘What’s your name?’ without thinking too much. But once we move up the questioning hierarchy we need to do just that - think. Asking a good question isn’t something we just do and by ‘good’ I mean a question that delivers useful answers. Formulating...

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