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Early Worm Club: Building An Agency Client Referral Culture

Wednesday 27th September 2017

For all New Business Directors looking to get in front of more prospects, here’s a statistic worth noting: 91% of customers say they would give referrals, yet only 11% of salespeople ask for them.Dale Carnegie Makes you think, doesn’t it. This is a really valuable but largely ignored opportunity to ramp up your ne...

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“THERE IS NOTHING MORE DECEPTIVE THAN AN OBVIOUS FACT” HOW TO ASK BETTER QUESTIONS

The truth is, most of us are pretty poor at asking questions. We can all do it, of course; we can all ask ‘What’s your name?’ without thinking too much. But once we move up the questioning hierarchy we need to do just that - think. Asking a good question isn’t something we just do and by ‘good’ I mean a question that delivers useful answers. Formulating...

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