Auditing Client Service

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Testimonials: Growing Existing Client Business

"JFDI came to Southpaw to give a group of us in Client Service the Client Growth Academy. With new business 5x more likely to be sourced from existing clients, learning how to approach your Clients without sounding 'salesy' is an essential skill to master. I can honestly say this course was invaluable. We all came away with actionable tips that we could start to implement straight away as well as tools that we could adapt for longer term strategies. Mark was brilliant in the way he structured the session and managed to keep us all engaged and interested for the whole day. I can thoroughly recommend JFDI and the Client Growth Academy"

Laura Wood - Business Development Lead, Southpaw

I recently attended a jfdi Client Growth Academy and I absolutely loved it. Mark shared many tools and insights which I found very useful. I'd recommend this course for anyone who wants to get the right tools you can put into practice easily.

Aiste Balaisyte, Digital Operations Director, Threepipe

"It was well structured and gave some real ‘light bulb moments’, not only in terms of the best places to look for opportunities, but also how to quickly establish the validity of those opportunities and the best way to act if appropriate. I came out of it with some useful tools, and a real appreciation of the huge changes in profit which can be generated from a relatively small amount of effort.”

Jim Glodkowski, Digital Project Director, McCann Manchester

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